= SRE Slo creation steps =

 * Table of questions

 * Ecommerce example SLO [[https://youtu.be/WApyxU4Kaqg]]
|| 1. Operation || A new order is generated, submit and acknowledged || Note: customer facing, important to user ||
|| 2. Service level indicator || Latency in seconds from order accepted to order acknowledged || Note: get from logs or telemetry ||
|| 3. Aggregation window || 8 hors || Note: trends ||
|| 4. Target value || 90% || ||
|| 5. Objective summary || New orders are acknowledged in one second and achieve this level of service 90% of the time || ||


== 4 categories of SLI ==
 1. Latency SLI
 2. Availability SLI. (e.g. health endpoint)
 3. Consistency SLI ( Time for cache to refresh)
 4. Throughput SLI ( batch vs real-time)